Occasionally, the spam filter incorrectly labels non-spam
e-mail messages as spam. This seems to be particularly true for
some messages sent from Asia or with some basis in Asian character
sets. Sometimes spam gets through the filter, and in deleting such spam
quickly, I could inadvertently delete something else.
The exact criteria for spam may change as well.
From time to time, I have some difficulty sending e-mail to AOL accounts from
an address ending in albany.edu. Some information is
here
(a link provided by AOL when it has returned some e-mail).
(Please note this link is to a page not under my control.)
If you send me e-mail from an AOL e-mail address, I may be unable to
respond to that e-mail address although I have had some times
when I've sent e-mail to an AOL e-mail address successfully.
Sometimes when mail does go through, I get messages saying that it
had not been delivered for over 4 hours since I sent it.
People affiliated with the University at Albany may wish to use
an account at the university. For more information, check the
ITS Web page.
There are periods (e.g. vacation) when I am away not checking e-mail.
Even when I'm not away, it is always possible for me to forget to
respond to something.
Follow-ups via e-mail or telephone will help with the latter.
Spam Filter
AOL
The Human Factor